Our Process
Hygiene Services & Commercial Cleaning
We are proudly Perth’s favourite independently owned and operated hygiene services company bringing together the very best products from around the world to provide a premium standard in washroom care.
At Cleanpro we are passionate about what we do and are totally committed to providing you with the very best hygiene and cleaning solutions for your business and offer premium, next generation products that are truly world-class.
We believe in putting our customers first and provide total service management, including free product delivery and installation, complete product maintenance and flexible service arrangements to satisfy their wide-ranging needs.
We lead the industry in supplying textile rental programs, providing entrance mats, restroom supplies, hygiene services, first aid, commercial cleaning services, pest control and industrial carpet and tile cleaning.
Our process:
We will discuss your hygiene needs, arrange for an on-site survey and make recommendations.
Our expert installation service is completed within a maximum of 10 days following your order.
Our local team of service technicians will attend pre-scheduled on-site visits to service and replenish.
REGULAR CLEANING AUDITS
The role of the assigned Cleanpro Contracts Manager is to ensure that the cleaning contract is running smoothly and that we are delivering a reliable and professional cleaning service. Part of this service is to carry out regular cleaning audits through our online auditing system. The Contracts Manager inspects the site, making sure that the cleaning has been carried out to a high standard, noting any necessary improvements.
We use a traffic light scoring system on our audits and invite our customers to attend the cleaning audits.
GOOD COMMUNICATION
One of the keys to the success of any business relationship is good communication. This is one of our greatest strengths. As well as the regular quality audits, we provide a daily communication log book which is left on site and designed to help customers communicate directly with the cleaning staff. This is especially useful if the cleaning is performed outside of working hours.