1. Help Centre
  2. Hygiene Services & Commercial Cleaning

Do I have to be present when the cleaners are present?

We ask that someone responsible is allocated to greet the team on arrival and hand them the list in priority to work through.

We ask that someone responsible is allocated to greet the team on arrival and hand them the list in priority to work through. If there is no one available it has to be pre agreed with the sales team on how they will gain access to the property and where the list will be.

In the absence of a cleaning list the team will work through each room in the time permitted but please be advised that you may not have the jobs done that you would like done which is why we ask for the list.